What Makes Good Staff From Pharmacies?

What Makes Good Staff From Pharmacies?

In a profession that deals with the delicate balance of patient safety and corporate bottom line, it's important to have employees that are both competent and happy.good for staff from pharmacies Achieving this balance can be difficult, especially when dealing with grumpy customers, shrinking reimbursements and prescription quotas. Fortunately, there are some employee traits that you can identify to determine if an applicant or current team member is the right fit for your pharmacy.

A good pharmacy employee has a strong work ethic.good for staff from pharmacies These individuals show up to work on time and do not waste the company's resources or underperform during their shift. They also have a willingness to go above and beyond their job description when needed. For example, if a pharmacy is experiencing a hectic time of the year, employees with this trait will be more than happy to help out extra.

During a busy period in a pharmacy, it is easy for employees to become overwhelmed by the volume of patients and their requests.good for staff from pharmacies However, the best employees are able to smile through the chaos and continue to provide excellent customer service. In addition, they are able to take a step back and see the bigger picture of how their actions can affect each individual patient.

One of the biggest challenges that pharmacists face is being pushed to meet strict productivity metrics set by companies like CVS, Walgreens and Rite Aid.good for staff from pharmacies This can include the need to process high volumes of prescriptions, verify accuracy, check for drug allergies and make sure that each patient's medications will interact well together. The high-pressured environment often leads to long hours, which can cause burnout and stress, as well as a decrease in quality of life.

Pharmacy employees that have a proactive mindset are those that strive to offer each customer the most up-to-date and useful information. They can answer questions about a patient's insurance coverage, explain how to use in-store services like delivery and curbside pickup or discuss the benefits of your pharmacy loyalty program. These employees are always looking for ways to improve the experience of each customer and have a true ownership mentality for their role in the store.

The happiest employees in a pharmacy are those that have a positive attitude towards the work they do. These employees are able to keep their spirits up in stressful times, which is particularly important for frontline workers that deal with people who might be ill or going through tough personal struggles. Employees who possess this trait are able to connect with people and create a sense of community in their workplace.

It is important for pharmacy owners to know what type of employees they want to hire and foster, and it can be beneficial to create a network that is constantly seeking out candidates with the right attributes. This can include reaching out to "passive" job seekers, such as those who are not actively trolling for a new position but may be open to an opportunity that comes up.